PRIVACY POLICY

Effective Date: 15th December 2025

Thank you for choosing DigiDoc ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use the DigiDoc mobile application ("App").

Usage and Protection of information:

1. Information We Collect
We collect the following types of information:

  • Personal Information: Name, age, gender, contact details (phone number, email), and profile photo.
  • Health Information: Medical history, prescriptions, treatment plans, appointments, and doctor communications.
  • Device & Usage Data: Device type, IP address, app usage statistics, and error reports.
  • Location Data: With your permission, to help locate nearby doctors or clinics.

2. How We Use Your Information
We use your data to:

  • Book and manage your appointments with healthcare providers. 
  • Provide reminders for medicines, treatments, or follow-ups. 
  • Deliver digital prescriptions and reports. 
  • Maintain your health records securely. 
  • Improve app performance and user experience. 
  • Comply with legal obligations. 

3. How We Share Your Information
We only share your information when necessary: 

  • With doctors and healthcare providers you book through DigiDoc. 
  • With third-party service providers (e.g., cloud storage, analytics) under strict confidentiality agreements. 
  • When required by law or to protect our rights.

4. Data Security 
We use industry-standard security measures, including encryption, to protect your data. However, no system is 100% secure, so we encourage you to use strong passwords and keep your device secure. 

5. Your Rights 
You have the right to: 

  • Access, update, or delete your personal data. 
  • Withdraw consent at any time (may affect app functionality). 
  • Request a copy of the data we hold about you.

6. Data Retention 
We retain your data only as long as needed to provide our services or comply with legal obligations.

7. Contact Us 
For questions or concerns about these Terms, contact us at:
Email: support@digidoc.co.in
Address: S2, 21, Srinivasa Nagar, Kandanchavadi, Perungudi, Chennai, Tamil Nadu 600096.